Technical support – Kofax Document Exchange Server 2.5 User Manual

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Kofax Document Exchange Server Installation Guide

Kofax, Inc.


X To uninstall Kofax Document Exchange Server


Open Control Panel from the Windows Start menu.


From Control Panel, select Add or Remove Programs.


Locate Kofax Document Exchange Server in the list of currently installed programs. Click

Change/Remove. The Uninstaller starts and displays an introduction screen (Figure 5).

Click Next.

Figure 5. Uninstall Kofax Document Exchange Introduction Screen


A message explains what the uninstallation does and asks if you want to continue the

process. Click OK to continue.


At the Uninstall Options window, make sure that Complete Uninstall is selected.

(Uninstall Specific Features is reserved for future use.) Click Next.


You are prompted to remove the “postgres” user account, which is used to start the

database service. Leave the box selected to remove the user account and click Next. If you

clear the box, the “postgres” user account is retained on the computer after uninstallation.


If you do not remove the “postgres” user account during uninstallation, you must

remove it manually before you can reinstall Kofax Document Exchange Server. Refer to

the Windows documentation for instructions on removing users from a computer.


Click Uninstall to start the uninstallation process. Follow the instructions to remove the

software. When the process is complete, click Finish. Restart the computer when


Technical Support

For additional technical information about Kofax products, visit the Kofax Web site at and select an appropriate option from the Support menu. The Kofax Support

pages provide product-specific information, such as current revision levels, the latest drivers and

software patches, online documentation and user manuals, updates to product release notes (if

any), technical tips, and an extensive searchable knowledgebase.