Automatic upgrade, Downgrade procedure – AltiGen MAXCS 7.5 MaxOutlook User Manual
Page 11
MaxOutlook Manual
5
In
st
alla
tion
Automatic Upgrade
Each time you start up MaxOutlook, a comparison is made with the version
of MAX Communication Server ACM that is running on the server. If updates
were made on the server, and your version of MaxOutlook is out-of-date,
you are prompted for upgrade permission. If you automatically upgrade, the
MaxOutlook startup is terminated and a software upgrade session is started.
Restart MaxOutlook to run the newer version.
Note:
For remote MaxOutlook users outside the firewall, TCP port 10050
is required to be open to allow automatic upgrade. Automatic
upgrade over the Internet requires the sending of 15 MB files over
the WAN, which may take some time, to perform the automatic
update.
Downgrade Procedure
1.
Go to Control Panel > Add/Remove Programs and remove
MaxOutlook 7.5 and ALL OTHER 7.5 client applications (including
MaxCommunicator, MaxSupervisor, MaxAgent, AltiConsole and CDR
Search).
2.
Reboot your system.
3.
Install the earlier MaxOutlook software, as appropriate.