Joining a meetme conference, Recording calls, Recording on demand – AltiGen MAXCS 7.5 MaxOutlook User Manual
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MaxOutlook Manual
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Joining a MeetMe Conference
Users calling from an extension can join a meeting by dialing the MeetMe
Conference extension number. Users calling through a trunk must first dial
the company number, then the MeetMe extension number.
Users are prompted to dial the meeting ID number. If the meeting has not
yet been started, the user hears an appropriate message and can try again
later.
If a passcode is required, the user is prompted to enter the passcode.
Recording Calls
The voice recording feature in MaxOutlook allows a user to record
conversations. Recorded conversations can then be played back through
voice mail or accessed at a centralized location.
Note:
The voice recording feature is only available to Triton Analog
extensions and IP extensions.
WARNING: Listening in to or recording a conversation without the
consent of one or both parties may be a violation of
local, state and federal privacy laws. It is the
responsibility of the users of this feature to assure they
are in compliance with all applicable laws.
Recording on Demand
When the system administrator has set your extension to record on demand
(either to a central location or to your voice mail), you can use MaxOutlook
to initiate the recording.
To record a call — While connected to a call, click the Record button or
right-click the call and select Start Recording from the context menu. While
a call is being recorded, a round red icon appears in the call’s Record
column. If your system administrator has set the Insert Recording Tone
option for your extension, both parties will hear a tone when the recording
begins and every 15 seconds thereafter.
To pause recording — Right-click the call and select Pause Recording.
To end recording — Right-click the call and select Stop Recording.
To listen to the recording — If the system is set to save the recording as
your voice mail, you can hear the recording through the AltiGen Voice Mail
System. If the recording is being saved to a centralized location, contact the
system administrator for the location.
Note:
Do not enter an account code while recording, because doing so
will disconnect the call.