Dialing out, Shortcut-key dialing and smart tag dialing – AltiGen MAXCS 7.5 MaxOutlook User Manual

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MaxOutlook Manual

Dialing Out

To dial a number, click in the dialing field, enter a number or name, press
the Enter key, and then click the Connect button in the MaxOutlook toolbar.

Note:

To clear the dialing field, delete the number in it, and then press the
Enter key.

The Call Information panel displays the state of the call:

Shortcut-Key Dialing and Smart Tag Dialing

Shortcut-key dialing — If you configured your MaxOutlook to let you use
shortcut keys to dial a selected phone number in another program, for
example, Excel or Internet Explorer, you can make a call by selecting the
number and using those shortcut keys. To find out more about this option
and how to configure it, see the discussion of “Select-n-Dial.”

Smart Tags — If you configured your MaxOutlook to enable Smart Tags,
you can call phone numbers from Internet Explorer by clicking a number in
IE that has a dotted underline, or from Microsoft Office programs by
selecting Dial By MaxClient from a Smart Tag beside the number. To find
out more about this option and how to configure it, see “General Information”
on page 47.

Note:

If you have more than one MaxClient installed (MaxCommunicator,
MaxAgent, MaxOutlook, or MaxCommunicator/Agent within
Microsoft Office Communicator), and you have enabled Smart Tags
on more than one, it is best to open only the one you want to do the
dialing. If you have more than one open, MAXCS may not use the
program you want it to use.

If more than one Smart Tag-enabled program is open, MAXCS will
use the first one it finds, using this search order:
MaxCommunicator, MaxAgent, MaxOutlook.

Additionally, if you were using the Smart Tag method with a
particular program, for example, MaxOutlook, and then you open a
Smart Tag-enabled MaxAgent, MAXCS will continue dialing a
Smart Tag call through MaxOutlook. To have the call dialed through
MaxAgent, close MaxOutlook.

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