GE JGBP27DEMWW - Manual (Page 47)

Before you call for service^
Troubleshooting Tips
Save tim e and m oneyl Review the charts on the following
pages first and you m ay not need to call for service.
Problem Possible Causes What To Do
Top burners do not light
or do not burn evenly.
(The front right burner is
designed to have slightly
smaller flames between
the 6 and 9 o’clock
positions. This is normal.)
Plug on range is not completely
inserted in the electrical outlet. Make sure electrical plug is plugged into a live, properly
grounded outlet.
Burner slits on the side of the
burner may be clogged. Remove the burners and clean them. Check the
electrode area for burned-on food or grease. See
the Care and cleaning of the range section.
Improper burner assembly. Make sure the burner parts are installed correctly.
See the Care and cleaning of the range section.
Burner flames very
large or yellow Improper air to gas ratio. If range is connected to LP gas, contact the person
who installed your range or made the conversion.
Surface burners light
but oven does not
The oven gas shut-off valve
may have accidentally been
moved during cleaning or
moving.
To check the oven gas shut-off valve, remove the
drawer (see the Care and cleaning of the range
section). For lower oven drawer models, remove the
rear access panel by unscrewing the thumb screws
in the upper left and right corners. Look for the gas
shut-off lever at the back of the range.
Control signals after
entering cooking time
or start time You forgot to enter a bake • Touch the Bake pad and desired temperature
temperature or cleaning time. or the Self Clean pad and desired clean time.
Food does not bake or
roast properly in the
upper oven Oven controls improperly set. • See the Using the upper oven section.
Shelf position is incorrect. • See the Using the upper oven section.
Incorrect cookware or cookware • See the Using the upper oven section,
of improper size being used.
Oven thermostat needs • See the Adjust the upper oven therm ostat— Do it
adjustment. yourself! section.
Clock not set correctly. • See the Using the clock and tim er section.
Aluminum foil used improperly • See the Care and cleaning of the range section,
in the oven.
Oven bottom not securely • See the Installation of the range section,
seated in position.
Burners do not light Plug on range is not • Make sure electrical plug is plugged into a live, properly
completely inserted in the grounded outlet,
electrical outlet.
Gas supply not connected • See the Installation Instructions that came with your
or turned on. range.
Bridge burner won't light • See How to Light Bridge Burner for M odel PGB980 section.
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