Carrier 336 User Manual

Page 28

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24

Models 336, 338 & 339

Troubleshooting Guide

Section 8

Troubleshooting Guide

PROBLEM

PROBABLE CAUSE

REMEDY

PAGE

REF.

1. No product is being

dispensed with draw valve

open and the machine in

the “AUTO” mode.

a. Freeze-up in mix inlet

hole.

a. Call service technician to

adjust the mix hopper

temperature.

------

b. Beater motor out on reset.

b. Reset the freezer.

11

c. The beater is rotating

counterclockwise from the

operator end.

c. Contact service technician

to correct rotation to

clockwise from operator

end.

------

d. The circuit breaker is off

or the fuse is blown.

d. Turn the breaker on, or

replace the fuse.

------

e. There is inadequate mix in

the mix hopper.

e. Fill the mix hopper with

mix.

19

f. The air orifice is not

installed.

f. Install air orifice in air

tube.

18

g. Air tube is installed in the

“STANDBY” position.

g. Install the air tube in the

“AUTO” position.

18

2. The product is too stiff.

a. The viscosity needs

adjustment.

a. Contact service

technician.

------

b. The air orifice is not

installed.

b. Install air orifice in air

tube.

18

3. The product is too soft.

a. Viscosity needs

adjustment.

a. Contact service

technician.

------

b. Not enough air space

around unit. (Air cooled

units)

b. Allow for adequate air flow

across the condenser.

1

c. Worn scraper blades.

c. Replace regularly.

27

d. Dirty condenser (A/C)

d. Clean monthly.

22

e. Mix is out of date.

e. Use only fresh mix.

------

f. Loss of water. (W/C)

f. Locate cause of water

loss and correct.

23

g. Loss of refrigerant.

g. Call a service technician.

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4. The mix in the mix hopper

is too cold.

a. The temperature is out of

adjustment.

a. Call service technician to

adjust the mix hopper

temperature.

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This manual is related to the following products:

339, 338