Carrier 336 User Manual

Page 29

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25

Models 336, 338 & 339

Troubleshooting Guide

PROBLEM

PROBABLE CAUSE

REMEDY

PAGE

REF.

5. The mix in the mix hopper

is too warm.

a. The temperature is out of

adjustment.

a. Call service technician to

adjust the mix hopper

temperature.

------

b. Missing or defective mix

hopper gasket.

b. Replace/install the gasket

around the mix hopper.

18

c. The mix hopper cover is

not in position.

c. Place the cover in

position.

19

d. The mix refrigeration light

is not lit.

d. Press mix refrigeration

button.

19

e. The condenser is dirty.

e. Clean the condenser.

22

6. The drive shaft is stuck in

the drive coupling.

a. Rounded corners of drive

shaft, coupling, or both.

a. Call service technician to

correct cause, and to

replace the necessary

components. Do not

lubricate the hex end of

the drive shaft.

------

b. Mix and lubricant collected

in the drive coupling.

b. Brush clean the rear shell

bearing area regularly.

21

7. The freezing cylinder walls

are scored.

a. The beater assembly is

bent.

a. Call service technician to

repair or replace the

beater and to correct the

cause of insufficient mix

in the freezing cylinder.

------

b. The front bearing is

missing or worn on the

freezer door.

b. Install or replace the front

bearing.

13

8. Excessive mix leakage

into the rear drip pan.

a. Missing or worn drive

shaft seal on drive shaft.

a. Install or replace regularly.

12 / 27

b. The rear shell bearing is

worn.

b. Call service technician to

replace rear shell bearing.

------

9. Excessive mix leakage

from door spout.

a. Missing or worn draw

valve o-rings.

a. Install or replace regularly.

14 / 27

b. Inadequate lubrication of

draw valve o-rings.

b. Lubricate properly.

14

c. Wrong type of lubricant is

being used (example:

petroleum base lubricant).

c. Use the proper lubricant

(example: Taylor Lube).

12

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This manual is related to the following products:

339, 338