Trouble shooting, Itrouble shooting – Philips STU909 User Manual

Page 24

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Trouble Shooting

No picture
Switch your TV to the external input, as it may not switch automatically.

Are all connectors connected tightly in the sockets?

Is the TV set switched on?

Is the configuration chosen in the configuration menu, according to the

connected equipment? If in doubt, consult your dealer.

Did you press the correct keys on the remote control?
Did you chose the right LNC band (in case you have a dual band LNC)?
Did you choose the right polarisation for the desired programme?

Check the satellite dish equipment outside.

Is the selection of the descrambler input correct?

Poor picture

Adjust the signal strength with the polarisation.

Did you choose the right frequency?

Sound

Did you choose the right sound option?

You can optimise the sound quality with the polarisation setting.

Menu

Did you select the wrong menu? Once more, press MENU or MENU OFF to

exit from the menu.

Connections
Check whether your peripheral equipment is properly connected.

Have you switched on the peripheral equipment?

Pay TV
I have forgotten my secret code:

- contact your programme provider.
My card is inserted properly yet there are no on screen displays for the
programme I want to watch:

- verify that you are tuned to a EuroCrypt programme.

The CHECK CARD message is on the screen:

- verify that your card is a EuroCrypt Smart Card and that the contacts are clean.

The programme which I am entitled to watch scrambles every now and then:
- the broadcast signal may be weak. Optimize your antenna position, if
possible.

No solution
Switch your satellite tuner off and then on again.
NEVER attempt to repair a defective tuner yourself. Check with your dealer

when nothing helps or when:

- error messages appear on the screen

- the lamp in the front start blinking without you having pressed any key on the

remote control.

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