EXFO AXS-200/850 Ethernet Test Set - Manual (Page 233)

Ethernet Test Set 223
15 Troubleshooting
Solving Common Problems
Before calling EXFO’s technical support, please read the following
common problems that can occur and their respective solution.
Problem Possible Cause Solution
Optical Laser LED is off and
the connector is not
generating the signal.
³
The Transceiver Mode
is not set to Optical.
³
Ensure that the
Transceiver Mode is set
to Optical. Refer to Port
on page 34 for more
information.
³
There is a configuration
mismatch between the
inserted SFP and the
current interface speed.
³
Ensure that the SFP is
supporting the current
interface speed. Refer to
Port on page 34 for
more information.
³
The SFP is not
compatible with the
AXS-200/850.
³
Ensure to use a
compatible SFP. Refer to
Optical Transceivers
(SFP) on page 4.