Glow-worm Clearly Heat Pumps Envirosorb2 - Manual (Page 11)

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5 Guarantee / Responsibility
5.1 Detailed guarantee
Thank you for installing a new Glow-worm appliance in your
home.
Glow-worm appliances are manufactured to the very
highest standard so we are pleased to offer our customers a
Comprehensive Guarantee.
This product is guaranteed for 24 months from the date of
installation or 30 months from the date of manufacture,
whichever is the shorter, for parts and labour.
The second year of the parts guarantee, from the beginning
of the 13th month onwards after installation or manufacture,
is conditional upon the heat pump having been serviced by
a competent person approved at the time by the Health and
Safety Executive, in accordance with the manufacturer’s
recommendations. We strongly recommend regular servicing
of your appliance, but where the condition is not met, any
chargeable spare parts or components issued within the
applicable guarantee period still benefit from a 12 month
warranty from the date of issue by the manufacturer.
5.2 Appliance use / manufacturer responsibility
b
The guarantee detailed above is applicable on the
condition that:
- The appliance is installed by a competent person in
accordance with installation instructions.
- The appliance is used for normal domestic purposes and
in accordance with the manufacturer’s operating and
maintenance instructions.
- The appliance is serviced, maintained, by a competent person.
- The repair or replacement of parts during the guarantee period
does not have the effect of extending the period.
b The manufacturer has no responsibility whatsoever for
any damage resulting from:
- Any defects or damage resulting from incorrect or poor
installation, inadequate servicing, or maladjustment.
- Any defects in the system to which the appliance is connected.
- Tout défaut résultant d’une protection antigel non adaptée.
- Any deterioration or maladjustment following changes in
the nature or pressure of the water used, or a change in the
characteristics of the electrical supply voltage.
• For further details, refer to your Terms and Conditions.
a This appliance is intended to be installed only within
the designated countries displayed on the type plate.
This appliance is not designed to be used by persons (including
children) with physical, sensory or mental restrictions, or a
lack of experience or knowledge. To ensure the safety of these
persons, they must seek help from and be guided by persons who
are competent to explain the usage of this appliance.
• Make sure that children do not play with this appliance.
INTRODUCTION