Lenco BTT-2 User Manual
Page 36
 
36
Service and support
 
For information: www.lenco.com 
For support: http://lencosupport.zendesk.com 
 
Lenco helpdesk: 
Germany 
0900-1520530
(Local charges)
The Netherlands
0900-23553626
(Local charges + 1ct p/min)
Belgium
02-6200115
(Local charges)
France
0333-81484280
(Local charges)
France (email)
 
The helpdesk is accessible from Monday till Friday from 9 AM till 6 PM. 
When contacting Lenco, you will always be asked for the model and serial number of 
your product. The serial number can be found on the back of the device. Please write 
down the serial number below: 
 
Model: BTT-2 
Serial number:_________________________________ 
 
Lenco offers service and warranty in accordance to European law, which means that 
in case of repairs (both during and after the warranty period) you should contact your 
local dealer. 
Important note: It is not possible to send products that need repairs to Lenco 
directly.
 
Important note: 
If this unit is opened or accessed by a non-official service center in any way, the 
warranty expires. 
 
This device is not suitable for professional use. In case of professional use, all 
warranty obligations of the manufacturer will be voided.