TOYOTA 2011 Rav4 - Manual (Page 443)

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5-1. Essential information
CAUTION
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Caution while towing
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Use extreme caution when towing the vehicle.
Avoid sudden starts or erratic driving maneuvers which place excessive
stress on the emergency towing eyelet and the cables or chains. Always
use caution for the surroundings and other vehicles while towing.
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If the engine is not running, the power assist for the brakes and steering
will not function, making steering and braking more difficult.
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Installing towing eyelet to the vehicle
Make sure that towing eyelet is installed securely.
If not securely installed, towing eyelet may come loose during towing. This
may lead to accidents that cause serious injury or even death.