Troubleshooting – Desa CGD3018PT/NT User Manual

Page 27

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27

TROUBLESHOOTING

Continued

POSSIBLE CAUSE

1. Burner orifice clogged

2. Inlet gas pressure is too low

1. Manifold pressure is too low

2. Burner orifice clogged

1. Burner orifice is clogged or

damaged

2. Damaged burner
3. Gas regulator defective

1. Not enough air

2. Gas regulator defective
3. Residues from manufacturing

processes and logs curing

1. Not enough combustion/ven-

tilation air

1. Turning control knob to HI or

position 5 when burner is cold

2. Air in gas line

3. Air passageways on heater

blocked

4. Dirty or partially clogged

burner orifice

1. When heated, vapors from fur-

niture polish, wax, carpet
cleaners, etc. may turn into
white powder residue

1. Metal expanding while heating

or contracting while cooling

REMEDY

1. Clean burner (see Cleaning and

Maintenance, pages 24 and 25)
or replace burner orifice

2. Contact local propane/LP or

natural gas company

1. Contact local propane/LP or

natural gas company

2. Clean burner (see Cleaning and

Maintenance, pages 24 and 25)
or replace burner orifice

1. Clean burner (see Cleaning and

Maintenance, pages 24 and 25)
or replace burner orifice

2. Replace damaged burner
3. Replace gas regulator

1. Check burner for dirt and debris.

If found, clean burner (see
Cleaning and Maintenance,
pages 24 and 25)

2. Replace gas regulator
3. Problem will stop after a few

hours of operation

1. Refer to Air for Combustion

and Ventilation requirements
(page 5)

1. Turn control knob to LO or posi-

tion 1 and let warm up for a minute

2. Operate burner until air is re-

moved from line. Have gas
line checked by local propane/
LP or natural gas company

3. Observe minimum installa-

tion clearances (see pages 9
through 12)

4. Clean burner (see Cleaning and

Maintenance, pages 24 and 25)
or replace burner orifice

1. Turn heater off when using

furniture polish, wax, carpet
cleaners, or similar products

1. This is common with most heat-

ers. If noise is excessive, con-
tact qualified service person

OBSERVED PROBLEM

Burner does light after ODS/
pilot is lit

Delayed ignition of burner

Burner backfiring during
combustion

Slight smoke or odor during ini-
tial operation

Moisture/condensation noticed
on windows

Heater produces a whistling
noise when burner is lit

White powder residue forming
within burner box or on adja-
cent walls or furniture

Heater produces a clicking/tick-
ing noise just after burner is lit or
shut off

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