Vertical SBX IP 320 - Manual (Page 15)

911 Feature 1 - 5
Chapter 1: Introduction
SBX IP 320 Phone User Guide
911 Feature
If your System Administrator has pre-programmed it, your phone may have a
Flex button designated specifically for 911 calls. If you use this button to place
a call to 911 when all lines are busy, an active call is dropped, so that the 911
call can be placed.
IMPORTANT: Contact your System Administrator for details about using this
button as it is possible that it has been set up so that you don’t
have to use an access code, such as 9, before dialing 911.
To Dial 911
1. Press the designated Flex Button.
If an access code is required as per your System Administrator:
2. Dial 9, then 911 (if the access code is required).
OR
If an access code is NOT required as per your System Administrator:
Dial 911 to place the call.
- If all trunks are busy, the system will drop an in-progress trunk, pause
for less than two seconds, then place the 911 call.
Note: Any station user or Attendant who programs a flexible button for 911
ALERT will be alerted of internal stations placing 911 calls. The
system can store the sixteen most recent 911 calls.
Calling information includes the time/date of the call, as well as the
station number from which the call was placed.