Vertical SBX IP 320 - Manual (Page 69)

Using Phone Features and Functions 2 - 53
Chapter 2: Using the 24-Button Digital Phone
SBX IP 320 Phone User Guide
Park and Page
This feature allows a caller reaching a mailbox to select an option to be placed
into a system park state (see above), then have the mailbox user paged.
IMPORTANT: Contact your System Administrator to find out if this feature is
available on your station and/or phone system. If it is available
on your station, you will need to record your mailbox greeting
to let the caller know he/she has the option to page you.
Note: You will need to create a recording in your mailbox to let callers know
that this option is available to them.
Example: For example: "I am currently away from my desk, if you would like
to have me paged, please press 8. Otherwise, please leave a
message and I will return your call as soon as possible. (please
press 8 to page me)."
How the Caller Sends a Page
When the caller reaches your mailbox and hears your pre-recorded (see
IMPORTANT note above) message with the page option:.
• If the caller decides to have you paged (by pressing 8), the call is placed in
the first available Park location/slot number.
• Once the call is parked, the system then accesses the All Call Page code
(see page 2-49) and broadcasts over all stations: "Call for [subscriber] in
location XXX"
• The system then hangs up, but the call remains parked for a designated
length of time. This time is set by your System Administrator.
To Retrieve a Parked Call at Any Station
If/when you hear a page for you for a parked call:
1. Lift the handset, or press SPEAKER.
2. Dial the Park location/slot number to be connected with the caller.
NOTE: The time a call can remain parked is limited. If a parked call
waiting for a page retrieval exceeds this time limit, the call will
route to the Automated Attendant, then it will be disconnected if
not retrieved from there.