Vertical SBX IP 320 - Manual (Page 98)

4 - 2 Using the Basics
Chapter 4: Using a Single Line Telephone (SLT)
SBX IP 320 Phone User Guide
Using the Basics
The following procedures provide you with the basic information you need to
make, answer, and transfer calls, as well as put calls on hold. You’ll also find
out how to use the Message Wait feature.
Note: It is recommended that you also review the manufacturer’s user guide
that was provided with your telephone. In addition, you may want to
consult your System Administrator for any specific details regarding
how your phone works with the SBX phone system.
Making and Answering Calls
• Internal calls are also known as Intercom calls. These are calls that
originate or that you make to another station within your phone system.
• External calls are those that originate from or that you make to a source
outside your company’s phone system (for example, customers,
vendors, etc.).
Make an Internal (Intercom) Call
1. Lift the handset.
2. Dial the intercom number.
Make an External Call
1. Lift the handset.
2. Dial 9 to access a CO line.
Note: In the following countries, dial 0 to access a CO line: Finland,
Brazil, Norway, Netherlands, Belgium, Denmark, Spain, and
Italy).
3. Dial the number you want to call.
Making Calls Using CO Access
Contact your System Administrator for more information regarding CO Group
and Individual Access calls.
External Calls via CO (Outside Line) Group Access
1. Lift the handset.
2. Dial 8 and a CO group number (01-24).
3. Dial the number you want to call.
External Calls via CO Individual Access
1. Lift the handset.
2. Dial 88 and a CO line number (01-12).
3. Dial the number you want to call.