Wide-cut lawn mower, Year limited warranty, Warranty – DR Power Walk-behind 12.5 HP Tecumseh with 42 Lawn Deck User Manual

Page 63: Terms and conditions, Customer service hotline

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COUNTRY HOME PRODUCTS, Inc.

M E I G S R O A D , P . O . B O X 2 5 , V E R G E N N E S , V E R M O N T 0 5 4 9 1

1-800-DR-OWNER (376-9637) • www.dr-owner.com

©2002 CHP, Inc. 151751

Warranty

2-Year Limited Warranty

Terms and Conditions

The DR

®

WIDE-CUT LAWN

MOWER is warranted for two (2) years against defects in materials or workmanship when

put to ordinary and normal consumer use; ninety (90) days for any other use. The engine manufacturer warrants the
engine separately.

For the purposes of all the above warranties, “ordinary and normal consumer use” refers to non-commercial residential
use and does not include misuse, accidents, or damage due to inadequate maintenance.

DR

®

Power Equipment certifies that the DR

®

WIDE-CUT LAWN

MOWER is fit for ordinary purposes for which a

product of this type is used. DR

®

Power Equipment however, limits the implied warranties of merchantability and

fitness in duration to a period of two (2) years in consumer use, ninety (90) days for any other use.

The 2-Year Limited Warranty on the DR

®

WIDE-CUT LAWN

MOWER starts on the date the machine ships from our

factory. The 2-Year Limited Warranty is applicable only to the original owner.

The warranty holder is responsible for the performance of the required maintenance as defined by the manufacturer's owner's
manuals. The warranty holder is responsible for replacement of normally wearing parts such as the Drive Belts, Bearings,
Debris Shield, Blades, Tires, and Battery. This warranty does not cover attachments and accessories to the machine.

During the warranty period, the warranty holder is responsible for the machine transportation charges, if required. During the
warranty period, warranty parts ship by standard method at no charge to the warranty holder. Expedited shipping of warranty
parts is the responsibility of the warranty holder.

SOME STATES DO NOT ALLOW LIMITATIONS ON THE LENGTH OF IMPLIED WARRANTIES, SO THE ABOVE
LIMITATIONS MAY NOT APPLY TO YOU.

DR

®

Power Equipment shall not be liable under any circumstances for any incidental or consequential damages or

expenses of any kind, including, but not limited to, cost of equipment rentals, loss of profit, or cost of hiring services to
perform tasks normally performed by the DR

®

WIDE-CUT LAWN

MOWER.

SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES,
SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

Customer Service Hotline

DR

®

Power Equipment’s objective is to have 100% satisfied customers. For that reason, we operate a 6-day-a-week

Technical Service Department for our Owners. You can access a Representative by dialing our TOLL-FREE Hotline at 1-
800-DR-OWNER (376-9637).
The sole job of our well-trained and friendly folks is to ensure that you get any help you
need in a timely fashion. They are there to answer all your questions including: (1) inquiries on any of the above
warranties, (2) inquiries about replacement parts, or (3) your questions regarding service, maintenance, and operation.

Our Customer Service Representatives will also be happy to answer any of your questions regarding the separate
warranties on all engines. However, to obtain service, repair or replacement of any engine within the time period
covered by the manufacturer’s limited warranty, follow the instructions and warranty information specifically pertaining
to those items provided by their separate manufacturers.

THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU HAVE OTHER RIGHTS, WHICH VARY FROM STATE
TO STATE.

DR

®

WIDE-CUT LAWN MOWER

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