Troubleshooting – GAI-Tronics 293-700 VoIP Telephone User Manual
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Troubleshooting
Problem Possible
Solution
Low volume
Increase the volume settings using button P14 on the VoIP Carrier PCBA.
If the volume setting is still low, increase the volume level in the
telephone's configuration.
High volume
Decrease the volume settings using button P14 on the VoIP Carrier PCBA.
If the volume setting is still high, decrease the volume level in the
telephone's configuration.
Front panel push buttons
are not operational
Verify the pushbuttons are properly configured.
Inputs not operational
Check the input connections.
Verify the inputs are properly configured.
Outputs not operational
Check the output connections.
Verify the outputs are properly configured.
Cannot make or receive
calls
Check the connection of the LAN cable.
Verify that power is applied to the unit.
Verify the LAN parameters have been configured properly.
Verify the phone has been set up on the network.
No power indication
Check the power connections.
If using POE, check the operation of the POE equipment.
Feedback 1. Point the speakers away from the interfering station.
2. Reduce the speaker volume.
3. Increase the distance between the speaker and the interfering station.