GAI-Tronics 300 Series RED ALERT Emergency Telephone Manual - Manual (Page 7)

P UB . 42004-438K
300 S ERIES E MERGENCY T ELEPHONE M ANUAL P AGE
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Telephone Management Application (TMA)
GAI-Tronics’ TMA software is a maintenance data collection and reporting tool that allows users to view
and report the health of the RED ALERT
® Emergency Telephones. RED ALERT ® Telephones can
function with or without the TMA software application installed. The decision to use TMA can be made
at any time and is not needed for telephone operation. Installation of TMA is not required until system
monitoring is desired.
When used with TMA, each telephone will typically be polled to determine the health of the unit and
report the following:
 Stuck push buttons
 Microphone failure
 Speaker failure
 Microprocessor health
 Line interrupt (power)
 Low battery life (Voice Annunciation option only)
The basic TMA package (Model 12509-037) includes a single line transceiver for polling a single
telephone at a time. With each telephone requiring approximately 90 seconds to relay its health status to
TMA, the ability to poll multiple telephones simultaneously may become very important in larger
systems. A TMA expansion kit (Model 12509-036) is available and is required for each additional
connected telephone line, with a maximum of eight lines allowed. This allows a maximum of eight
telephones to be polled simultaneously. A dedicated PC is strongly recommended for TMA operation.
A dedicated telephone line per RED ALERT ® Telephone is required when using TMA in its typical
“polling” operation. Although it is not recommended, RED ALERT ® Telephones can share a telephone
line with the understanding that if two or more telephones are put into use simultaneously, the line current
could drop sufficiently to disconnect the telephone call completely. This will depend on the line current,
the length of the cable run, and the condition of the telephone cable. When sharing a telephone line using
TMA, the telephone must be scheduled to “call-in” instead of being polled by TMA.
TMA users can schedule auto-dial maintenance calls to alert maintenance personnel of any unusual sensor
or fault conditions that exist. RED ALERT
® Telephones can also be programmed to generate an auto-dial
maintenance call when certain sensor events are discovered. Access to the RED ALERT ® Telephone
settings is restricted through the use of the maintenance access PIN, which should be disclosed only to
trained maintenance personnel.