IDK MSD-54 Series User Manual
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265
Problem
Cause/Check item/Solution
Page
Key operation
Keys do not operate.
Make sure that keys are not locked.
Since no control commands are registered by factory default, “DISPLAY
POWER” and “COMMAND A to I” keys do not work. Register and
associate control commands in order to enable these keys.
When control commands are executed using keys on the front panel, all
keys are disabled until execution of control commands finishes or
“INVALID TIME” passes.
Immediately after start-up, all keys are disabled until the connection of
the display device is completed.
-
Settings are not
saved or do not
reflect the actual
operation.
Settings of some menus will not be saved if the “MENU/SET” key is not
pressed after the setting.
-
Communication command control
Communication
command control
from the PC to the
MSD cannot be
performed.
Are the following items set correctly?
For serial: communication speed and data length
For LAN: IP address or subnet mask
Is COM PORT’s FUNCTION set to “RECIEVER” mode?
If it is set to “TRANSMITTER” mode, the communication command of the
MSD cannot be controlled externally.
“@ERR,6” is
returned.
If control command is executed by communication commands,
communication command controls are disabled until execution of control
commands finishes or “INVALID TIME” passes.
Immediately after start-up, communication command controls are
disabled until connection of the sink device is confirmed.
-
Sending control commands
Control commands
are not sent.
Make sure that the registered control command and the number of bytes
are correct. Devices requiring delimiters may not execute commands if
the delimiters are not sent. If the set number of bytes is incorrect, control
commands are not sent completely or unnecessary data is sent after the
control command.
Are the registered control commands linked to the desired control
command execution condition?
Is COM PORT’s FUNCTION set to “TRANSMITTER” mode?
If it is set to “TRANSMITTER” mode, the communication command of
MSD cannot be controlled externally. Set the communication port for
sending control commands to “TRANSMITTER“ mode. If using LAN, set
the IP address and other settings of connected device.
“RETRY OVER
ERROR” is displayed
and control
command is not sent
completely.
Is the registered reply command correct?
Make sure that the setting of “TIME OUT” for checking control commands
is not too short.