IDK MSD-54 Series - Manual (Page 267)

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This chapter lists common and possible problems, their causes and solutions. If additional assistance is
required, please contact us. Make sure to perform the following two tests and tell us the results.
1. Does the same problem occur for all channels?
-Yes- -No-
2. Does the problem occur even if you directly connect the source and sink devices using the genuine
cable without using the MSD in-between?
-Yes- -No-