9 troubleshooting, 1 external failure, 2 video interference – IHSE USA 480 Series Draco tera enterprise User Manual

Page 197: 1 external, Failure, 2 video, Interference, Troubleshooting

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Troubleshooting

2013-08-14

197

9 Troubleshooting

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In the following chapters, support for problems with the Draco tera matrix
is provided. This help is based on a working point-to-point extender
connection concerning the contents. Please ensure before running your
extenders with the matrix that they work over a peer-to-peer connection.
This can be supported by the use of a Cat X or fiber coupler. If you have
problems referring to this, the manuals of the respective extenders will
offer support.


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9.1

External Failure

Diagnosis

Possible Reason

Measure

Matrix cannot be
started
anymore.

Fuse at the standard
appliance outlet.

Check

fuse.


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9.2

Video Interference

Diagnosis

Possible Reason

Measure

Opening the
OSD not
possible

No OSD jumper set

Set jumper 11 on the CON unit.

Incorrect video
display

Cable connection
disturbed

Check the connection, length

and quality of the interconnect
cable to the units.


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