Network problem – Dell Venue 10 Pro 5056 User Manual

Page 34

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when not in range of

any wireless

networks.

• Enable airplane

mode.

Battery charge values
are not accurate

• Press and hold the

power button for 10

seconds to forcefully

turn off the tablet,

and force the system

to obtain a new

reference point for

the battery charge

value (do not follow

the regular Windows

shutdown process).

• Perform a full

battery charge/

discharge cycle to

recalibrate the

battery charge value

by charging the

tablet until the

battery is fully

charged and run the

battery power until

the tablet shuts itself

down.

Battery is fully charged
(battery charge is at
100%) but the battery-
charging status light is
on

Battery charge jumps
from 90% to 100% when
the battery is charging

Network problem

Problems

Possible causes

Possible solutions

No wireless connection

• Check if the wireless

radio is on. See

Wi-

Fi

.

• Try to get closer to

the wireless access

point.

Slow internet
connections

The signal strength is
not strong enough.

Contact your internet
service provider (ISP).

Unable to pair with a
Bluetooth device

• Ensure Bluetooth is

enabled on both the

tablet and the device

you are trying to pair

with.

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