Thinklogical Q-4300 KMASS Modules Manual - Manual (Page 25)

Q-Series KMASS Modules Product Manual 25 Rev. B: August 2013
Note: The user may notice degraded audio performance in the presence of
electromagnetic fields.
Note: If using a keyboard that is noise susceptible, a ferrite ring on the keyboard cable
may be needed to comply with Immunity Requirements
Product Serial Number
Q-Series products have a unique serial number, imprinted on an adhesive label that is affixed to the
inside of the unit, face up. The serial number includes a date-code. The format for the date-code is 2
digits for the month, 2 digits for the day and 2 digits for the year, plus two or three digits for a unique
unit number. This serial number is also found on the original shipping carton.
Connection to the Product
Connections and installation hardware for our products use industry-standard devices and methods.
All wiring connections to the customer equipment are designed to minimize proprietary or customized
connectors and cabling. Power connections are made with regionally appropriate power cords and
approved methods.
5. How to Contact Us
5.1 Customer Support
Thinklogical ® is an engineering company and you will receive any assistance you need directly from
our most knowledgeable engineers. We believe that the first lines of support are the design engineers
that developed each particular product. Therefore, your questions will be handled promptly by our in-
house engineers who are most familiar with your products.
Website
Check out our website for current product offerings, support information and general information about
all of the products we offer.
Our internet website offers product information on all current systems, including technical specification
sheets and installation guides (for viewing online or for download), product diagrams showing physical
connections and other information you might need.
Internet: www.thinklogical.com