Thinklogical SDI to HDMI Converter Manual - Manual (Page 19)

SDI to HDMI Converter, Rev. C 19 July, 2012
5. How to Contact Us
5.1 Customer Support
Thinklogical ® is an engineering company and we believe that the first lines of support are the
design engineers that developed each particular product. Therefore your questions will be
handled promptly by our most knowledgeable engineers.
5.1.1 Website
Check out our website for current product offerings, support information and general information
about all of the products we offer.
Our internet website offers product information on all current systems, including technical
specification sheets and installation guides (for viewing online or for download), product
diagrams showing physical connections and other information you might need.
www.thinklogical.com
Note: Most online documents are stored as Adobe Acrobat “PDF” files. If you do
not have the Adobe Acrobat reader needed to view PDF files, visit www.adobe.com
for a download.
5.1.2 Email
Thinklogical
®
is staffed Monday through Friday from 8:30am to 5:00pm, Eastern Time Zone.
We will try to respond to your email inquiries promptly, use the following email addresses for
your different needs:
[email protected] – Information about Thinklogical
®
and our products.
[email protected] – Sales Department - orders, questions or issues.
[email protected] – Product support, technical issues or questions, product
repairs and request for Return Authorization.