Visara eTerm 350 - Manual (Page 11)

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Chapter 1. e Term Installation
Appendices
Troubleshooting
If you are experiencing trouble with the terminal, refer to the following. If the problem
persists, please contact your local Sales Representative.
Problem: Terminal cannot be turned on.
• Check that all I/O and power connectors are correctly and securely connected as
described in the “Installation” section.
• Make sure the pins of the connectors are not crooked or broken.
Problem: LAN function cannot be started.
• Ensure that the cable is securely connected to the network RJ-45 connector; and the
other end of the cable is also securely connected to its correct device. Please make
sure the link LEDs will light when the cable is well connected.
• Contact your system administrator.
Problem: Network server cannot be logged on.
• Ensure that the related network setting is correct.
• Contact your system administrator.