Support services – Vuzix Wrap 1200AR User Guide User Manual
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Support Services
Vuzix Technical Support and Customer Service is provided exclusively by the
distribution region from which the product originated. Below is a list of our
distribution regions and areas they service.
Japan:
Japan only
United Kingdom:
United Kingdom, Europe, Russia, Middle East, Africa
United States:
United States, Canada, Central & South America, Asia (other
than Japan), Australia, and New Zealand
Note:
Technical support and product warranty cannot be provided for product not purchased or
originating from that region. As an example, product purchased from a US online retailer cannot
receive support or warranty service from the United Kingdom. Support service for that product
can be provided only by the U.S. support center.
Product originating from the United Kingdom, please contact:
Corporate Website:
www.vuzix.com/uksite
Email Customer Support:
Customer Helpline:
0044 844 477 2977
Customer Service Hours:
9 AM to 6 PM GMT Monday to Saturday
Product originating from the United States, please contact:
Corporate Website:
www.vuzix.com
Email Customer Support:
Customer Helpline:
(800) 436-7838
Customer Service Hours:
9 AM to 6 PM EST, weekdays