Vuzix Wrap 1200AR User Guide - Manual (Page 40)

When requesting technical support please provide the following information:
• Serial number, complete model name, and model number of your video
eyewear.
• Make and model number of the audio video device being used.
• The name of any video content related to your support needs.
• Detailed explanation of the symptoms you are experiencing your questions.
Note: Vuzix manufactures several models of eyewear, often with similar number sequences. As an
example a “1200” could refer to no less than 6 different models and even something like a
“1200AR” could refer to at least 4 very different models. Please provide the complete model
name, such as the “Wrap 1200AR”.