Unpacking the copperhead powerwafer, Product returns about this user guide, Product returns – Grass Valley CopperHead PowerWafer User Manual

Page 7: About this user guide

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CopperHead PowerWafer

User Guide

Unpacking the CopperHead PowerWafer

Please consult your packing slip and purchase order to insure that you have received all of
the expected components.

Inspect all components for scratches and other mechanical damage, and inspect the
electrical connectors for bent or damaged pins and latches. Report any missing or
damaged components to Miranda (see

Contact Us

on page 35). See

Product Returns

on

page 3.

Leave the protective caps on the optical connectors whenever the fiber is disconnected.

Product Returns

In the unlikely event of damage to your CopperHead PowerWafer during shipping or
delivery please note the damage with the delivery or shipping service and document the
packaging and product where you see damage. If any component does not work correctly
out of the box please contact Miranda (see

Contact Us

on page 35).

If the problem cannot be remedied through a service telephone call an RMA (Return of
Merchandise Authorization) will be issued and you will receive an RMA number. Please
note this RMA number inside and outside of all shipping boxes and on all documentation
provided with the items to be returned.

About this User Guide

This CopperHead Fiber Optic Transceiver System can be delivered in a number of
configurations depending on the Power and Battery Mount options selected. This user
guide is designed to cover all of the various options and so not every page in this guide will
apply to your specific system.

Throughout this guide a number of informational pointers are used to mark important or
useful information.

Note: The CopperHead System is not readily compatible with active
or passive CWDM multiplexing technologies, including Teleport or
TeleThon systems.

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