KACO blueplanet gridsave eco 5.0 TR1 User Manual
Page 40
Maintenance/Troubleshooting
Page 40
Operating instructions for blueplanet-gridsave eco_EN
Fault
Cause of fault
Explanation/remedy
By
The genera-
tor starts more
frequently than
normal or it
pauses
The load during
the night and early
morning phase
is higher than
expected, but not
high enough for
the generator to
run continuously
There may be several starts and stops, while the battery is dis-
charged and partially recharged.
"
Increase Generator Minimum Run Time to increase the
amount of battery charge before a stop, reducing the
number of starts and stops.
E
The battery is not
working properly
This is usually because the system load has increased or the
supply of renewable energy from solar has decreased.
"
Another reason could be that the battery efficiency has
decreased with age or due to a failure of cells in the bat-
tery.
"
Use the Performance Data Events to determine the load
level and the reasons for the generator starts and stops.
"
Check the measured values in the "Data View" menu, espe-
cially the totals for the total battery input energy and the
output energy. These must be compared over a period of
one week to see the change in the total values .
E
The device may
carry out regener-
ative charging that
can take several
hours.
Check if the "Equalise" display is on.
"
There may be a continuous load on the system. Check that
no equipment has been permitted to be switched on. The
"Now", "Today" and "AC History" areas of the "Data View"
tab provide information on the output of the consumer
equipment check
E
"
If the generator re-starts around one minute after its last
stop, the battery is discharged, the battery voltage is low
or a load is present. In the "Now" area of the "Data View"
tab, check the Generator Running Reason.
"
You can switch off the generator permanently by setting
the generator to not available or set the generator control
unit to deactivated.
E
Problems when
starting/stop-
ping/switching
off the device
Device does not
start
If the displays remain dark when switching on the device, there
is probably no DC voltage.
Check that the main fuse of the battery is closed. Re-try. If the
device does not switch on again, contact your installation engi-
neer / system integrator.
"
Check that the main fuse of the battery is closed. Re-try. If
the device does not switch on again, contact your installa-
tion engineer / system integrator.
E
"
If when starting the device the "Shutdown" display is on, in
"Attention required" on the "GS eco link", in the "Now" area,
check the reason on the "Data View" tab. Make a note of
the reason given, and contact your installation engineer /
system integrator.
E
Table 6:
Troubleshooting