Service and support, Service, Technical support – Rose Electronics Vista DVI Plus User Manual

Page 20

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SERVICE and SUPPORT

16

Installation and Operations Manual

Service

This Unit does not contain any internal user-serviceable parts. In the event a Unit
needs repair or maintenance, you must first obtain a Return Authorization (RA)
number from Rose Electronics or an authorized repair center. This Return
Authorization number must appear on the outside of the shipping container.

See Limited Warranty for more information.

When returning a Unit, it should be double-packed in the original container or
equivalent, insured and shipped to:

Rose Electronics

Attn: RA__________

10707 Stancliff Road

Houston, Texas 77099 USA



Technical Support

If you are experiencing problems, or need assistance in setting up, configuring, or
operating your Vista DVI Plus, consult the appropriate sections of this manual. If,
however, you require additional information or assistance, please contact the Rose
Electronics Technical Support Department at:

Phone: (281) 933-7673

E-Mail: [email protected]

Web: www.rose.com


Technical Support hours are from: 8:00 am to 6:00 pm CST (USA), Monday through
Friday.

Please report any malfunctions in the operation of this Unit or any discrepancies in
this manual to the Rose Electronics Technical Support Department.


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