TA Triumph-Adler DC 2045 User Manual

Page 28

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4. Troubleshooting

4-2

Message

Destination PC’s version is different. Contact
administrator.

PC of personal address list is in use. Try again later.

No destination address being registered.

Wrong password.

Check domain name and host name.

Overflow of original pages.
Scanned documents were sent.

Check the DB Assistant PC. Contact administrator.

Communication error.

DB Assistant Server version is different. Contact
administrator.

DB Assistant Server error. Contact administrator.

DB Assistant Server is in use. Try again later.

Procedure

The versions of the Address Book do not match. Consult with
your network administrator.

The designated Address Book and the scanner are currently
communicating. Wait for awhile and then try the operation again.

The selected destination is not registered. Register that
destination or select another one.

Enter the correct password.

The scanner’s domain name and host name have not been
registered properly. Check the correct domain name and host
name. (Refer to “(3) Making settings from the touch panel” on
page 2-2.)

The number of originals exceeds 999, the maximum that can be
transmitted at a time. Transmit any further originals separately.
* When transmitting under settings such as “2-sided” or “booklet”,

there may be case where only 998 originals can be scanned
and transmitted.

The DB Assistant can not be found. Make sure that the DB
Assistant is running properly on the computer on which it is
installed.

An unsupported response was received from the DB Assistant.
Check the computer on which the DB Assistant is installed.

The versions of the DB Assistant do not match. Consult with your
network administrator.

Communication could not be continued because an error
occurred with the DB Assistant or with the computer on which it is
installed.

DB Assistant is currently communicating with another scanner.
Wait for a while and then try the operation again.

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