Troubleshooting – Philips AVENT SCF922 User Manual

Page 11

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13

ENGLISH

Troubleshooting

This chapter lists the questions most frequently asked about the appliance. If you
cannot find the answer to your question, contact the Consumer Care Centre in your
country.

Question

Solution

Why does water flow out of
the steriliser?

• You may have poured too much water into the

steriliser. Do not pour more than 90ml water
into the heating plate.

• The steriliser may not be stably positioned.

Make sure the mains cord is well fitted inside
of the cord slot in the bottom of the base.

Why are there white spots on
the heating plate, the baskets
or the lid?

• Limescale build-up is normal and occurs

more quickly in hard water areas. Descale the
appliance regularly (see chapter ‘Descaling’).

Why does a lot of steam
escape from under the lid?

• Check if the lid has been placed on the small

basket properly.

Why does the sterilisation
process take so long?

• To sterilise the items thoroughly, the default

sterilising time is around 10 minutes (when
90ml water is poured into the heating plate).

• You may have poured too much water into

the steriliser (see chapter ‘Using the steriliser’).
The amount of water in the steriliser and
the number of items placed in the baskets
determine the actual sterilising time.

Why is the sterilisation process
so short?

• You may have poured too little water into the

steriliser (see chapter ‘Using the steriliser’).

Why does the appliance
start to heat up, and the
power-on indicator lights up
immediately when I plug it in?

• When you press the power-on button

before you put the plug in the wall socket,
the steriliser starts operating immediately
when you plug it in. Do not touch the heating
plate as it starts heating up immediately. You
can press the power-off button to stop the
heating process.

Why can’t I restart the
appliance?

• After a sterilising cycle, the appliance does

not work before it has cooled down. Wait for
around 10 minutes before you switch on the
appliance again.

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