Product-specific problems – Dell 34 S3422DWG 34" 21:9 Curved FreeSync WQHD 144 Hz HDR VA Gaming Monitor User Manual

Page 67

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Troubleshooting

67

Product-specific problems

Specific
Symptoms

Possible Solutions

Screen image is too
small

Check the

Aspect Ratio

setting in the

Display

settings

OSD.

Reset the monitor to Factory Settings (

Factory Reset

).

Cannot adjust the
monitor with the
buttons on the
bottom of the panel

Turn Off the monitor, unplug the power cord, plug it back,
and then turn On the monitor.

Check if the OSD menu is locked. If yes, press and hold
the menu button for 6 seconds to unlock.

No Input Signal
when user controls
are pressed

Check the signal source. Ensure the computer is not in
standby or sleep mode by moving the mouse or pressing
any key on the keyboard.

Check if the video cable is plugged in properly. Disconnect
and reconnect the video cable if necessary.

Reset the computer or video player.

The picture does
not fill the entire
screen

Due to different video formats (aspect ratio) of DVDs, the
monitor may display in full screen.

Run the built-in diagnostics.

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