Kodak Alaris E1030 Scanner (30 ppm) - Manual (Page 53)

A-61997 1 August 2022 45
Appendix B Warranty — US and Canada only
Appendix B Warranty — US and Canada
only
Congratulations on the purchase of a KODAK Scanner. KODAK Scanners are designed to provide end users with the highest
performance and reliability. All KODAK Scanners are covered by the following Limited Warranty.
Limited Warranty for KODAK Scanners
Kodak Alaris Inc. provides the following Limited Warranty on KODAK Scanners (excluding spare parts and consumables)
distributed by Kodak Alaris or through Kodak Alaris’ authorized distribution channels:
Kodak Alaris Inc. warrants that a
KODAK Scanner, from the time of sale through the Limited Warranty period applicable to the
Product, will be free of defects in materials or workmanship and will conform to the performance specifications applicable for the
particular KODAK Scanner.
All KODAK Scanners are subject to the Warranty Exclusions described below. A KODAK Scanner found to be defective or
which does not conform to the product specifications will be repaired or replaced with new or refurbished product at Kodak
Alaris’ option.
Purchasers may determine the applicable Limited Warranty period for the
KODAK Scanners purchased by visiting
AlarisWorld.com/go/imsupport .
Proof of purchase is required to demonstrate eligibility for warranty service.
Warranty exclusions
Kodak Alaris’ Limited Warranty does not apply to a KODAK Scanner that has been subjected to physical damage after
purchase, caused, for example, by casualty, accident, acts of God or transportation, including (a) by a failure to properly
package and ship the Scanner back to Kodak Alaris for warranty service in accordance with Kodak Alaris’ then current
Packaging and Shipping Guidelines, including failure to replace the shipping restraint prior to shipping, or by a failure to remove
the shipping restraint prior to use; (b) resulting from the user’s installation, system integration, programming, re-installation of
user operating systems or applications software, systems engineering, relocation, reconstruction of data, or removal of the
product or any component (including breakage of a connector, cover, glass, pins, trays or seal); (c) from service, modification or
repair not performed by Kodak Alaris or a service provider authorized by Kodak Alaris or by tampering, use of counterfeit or
other non-Kodak Alaris components, assemblies, accessories, or modules; (d) by misuse, unreasonable handling or
maintenance, mistreatment, operator error, failure to provide proper supervision or maintenance, including use of cleaning
products or other accessories not approved by Kodak Alaris or use in contravention of recommended procedures or
specifications; (e) by environmental conditions (such as excessive heat or other unsuitable physical operating environment),
corrosion, staining, electrical work external to the product or failure to provide electro-static discharge (ESD) protection; (f) by
failure to install firmware updates or releases available for the product and (g) by such other supplemental exclusions published
from time to time online at AlarisWorld.com/go/imsupport .
Kodak Alaris provides no Limited Warranty for products purchased from countries other than the United State and Canada.
Purchasers of products from foreign distribution channels must seek warranty coverage, if any, through the original source of
purchase.
Kodak Alaris provides no Limited Warranty for products that are purchased as part of a third party manufacturer’s product,
computer system or other electronic device.
Any warranty for these products is provided by the OEM (Original Equipment Manufacturer) as part of that manufacturer’s
product or system.
The replacement product assumes the remainder of the Limited Warranty period applicable to the defective product or thirty
(30) days, whichever is longer.
Installation Warning and Disclaimer
KODAK ALARIS WILL NOT BE RESPONSIBLE FOR ANY CONSEQUENTIAL OR INCIDENTAL DAMAGES RESULTING
FROM THE SALE, INSTALLATION, USE, SERVICING OR IMPROPER FUNCTIONING OF THIS PRODUCT, REGARDLESS
OF THE CAUSE. SUCH DAMAGES FOR WHICH KODAK ALARIS WILL NOT BE RESPONSIBLE, INCLUDE, BUT ARE NOT
LIMITED TO, LOSS OF REVENUE OR PROFIT, LOSS OF DATA, DOWNTIME COSTS, LOSS OF USE OF THE PRODUCT,
COST OF ANY SUBSTITUTE PRODUCT, FACILITIES OR SERVICES OR CLAIMS OF CUSTOMERS FOR SUCH
DAMAGES.
If there is any conflict between other sections of this appendix and the Limited Warranty, the terms of the Limited Warranty
prevail.