Farallon Communications 612 - Manual (Page 150)

TS-2 Netopia ISDN Modem User’s Guide
Environment profile
■ Locate the ISDN modem’s model number, product serial
number, and firmware version. The serial number and the
model number are on the back of the Netopia ISDN Modem.
(The model number is also printed on the title page of this
user’s guide.) The firmware version appears on the
configuration software’s main screen.
Model number: _________________________
Serial number: _________________________
Firmware version: _______________________
■ What kind of computer do you have?
______________________________________
How to reach us
We can help you with your problem more effectively if you have
completed the Environment Profile in the previous section. If you
contact us by telephone, please be at the site of the problem and
prepared to reproduce it and to tr y some troubleshooting steps.
When you are prepared, contact Farallon Customer Ser vice by
telephone, fax, or mail:
Phone: (800) 782-6449
Fax: (510) 814-5023
Farallon Communications, Inc.
Customer Ser vice
2470 Mariner Square Loop
Alameda, California 94501
U.S.A.
You can also contact us via the Internet:
[email protected]