Multi-Tech Systems MULTIVOIP MVP210/410/810 User Manual

Page 38

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Chapter 4: Configuring your VOIP

Multi-Tech

Systems,

Inc.

38

Voice/Fax Parameter Definitions (continued)

Field Name

Values

Description

AutoCall/Offhook Alert

Parameters

Auto Call / Offhook
Alert

AutoCall,
Offhook
Alert

The AutoCall option enables the local MultiVOIP to call a remote MultiVOIP
without the user having to dial a Phone Directory Database number. As soon as
you access the local MultiVOIP voice/fax channel, the MultiVOIP immediately
connects to the remote MultiVOIP identified in the Phone Number box of this
option.
If the “Pass Through Enable” field is checked in the Interface Parameters
screen, AutoCall must be used.
The Offhook Alert option applies only to FXS channels.
The Offhook Alert option works like this: if a phone goes off hook and yet no
number is dialed within a specific period of time (as set in the Offhook Alert
Timer
field), then that phone will automatically dial the Alert phone number for
the VOIP channel. (The Alert phone number must be set in the Voice/Fax
Parameters
| Phone Number field; if the VOIP system is working without a
gatekeeper unit, there must also be a matching phone number entry in the
Outbound Phonebook.). One use of this feature would be for emergency use
where a user goes off hook but does not dial, possibly indicating a crisis
situation. The Offhook Alert feature uses the Intercept Tone, as listed in the
Regional Parameters screen. This tone will be outputted on the phone that
was taken off hook but that did not dial. The other end of the connection will
hear audio from the “crisis” end as is it would during a normal phone call.
Both functions apply on a channel-by-channel basis. It would not be
appropriate for either of these functions to be applied to a channel that serves in
a pool of available channels for general phone traffic. Either function requires
an entry in the Outgoing phonebook of the local MultiVOIP and a matched
setting in the Inbound Phonebook of the remote VOIP.

Generate Local Dial
Tone

Y/N

Used for AutoCall only. If selected, dial tone will be generated locally while the
call is being established between gateways. The capability to generate dial
tone locally would be particularly useful when there is a lengthy network delay.

Offhook Alert Timer

0 – 3000
seconds

The length of time that must elapse before the off hook alert is triggered and a
call is automatically made to the phone number listed in the Phone Number
field.

Phone Number

--

Phone number used for Auto Call function or Offhook Alert Timer function. This
phone number must correspond to an entry in the Outbound Phonebook of the
local MultiVOIP and in the Inbound Phonebook of the remote MultiVOIP (unless
a gatekeeper unit is used in the VOIP system).

Table is continued on next page…

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