Logs/traces – Multi-Tech Systems MULTIVOIP MVP210/410/810 User Manual

Page 70

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Chapter 4: Configuring your VOIP

Multi-Tech

Systems,

Inc.

70

Logs/Traces

The Logs/Traces screen lets you choose how the VOIP administrator will receive log reports about the
MultiVOIP’s performance and the phone call traffic that is passing through it. Log reports can be received in one
of three ways:

• in the MultiVOIP program (interface),
• via email (SMTP), or
• at the MultiVoipManager remote VOIP system management program (SNMP).

Figure 4-22: Logs and Filters screens

If you enable console messages, you can customize the types of messages to be included/excluded in log reports
by clicking on the Filters button and using the Console Messages Filter Settings screen. If you use the logging
function, select the logging option that applies to your VOIP system design. If you intend to use a SysLog Server
program for logging, click in that Enable check box. The common SysLog logical port number is 514. If you intend
to use the MultiVOIP web browser interface for configuration and control of MultiVOIP units, be aware that the
web browser interface does not support logs directly. However, when the web browser interface is used, log files
can still be sent to the VOIP administrator via email (which requires using the SMTP logging option).

“Logs” Screen Definitions

Field Name

Values Description

Enable Console
Messages

Y/N

Allows MultiVOIP debugging messages to be read via a basic terminal program like
HyperTerminal ™ or equivalent. Normally, this should be disabled because it uses
MultiVOIP processing resources. Console messages are meant for IT support
personnel.

Filters (button)

Click to access secondary screen on where console messages can be
included/excluded by category and on a per-channel basis.

Turn Off Logs

Y/N

Check to disable log-reporting function.

Logs Buttons

Only one of these three log reporting methods, GUI, SMTP, or SNMP, may be chosen.

GUI

• User must view logs at the MultiVOIP configuration program.

SNMP

• Log messages will be delivered to the MultiVoipManager application program.

SMTP

• Log messages will be sent to user-specified email address.

SysLog Server
Enable

Y/N

This box must be checked if logging is to be done in conjunction with a SysLog Server
program.

IP Address

n.n.n.n IP address of computer, in VOIP network, on which SysLog Server program is running.

Port

514

Logical port for SysLog Server. 514 is commonly used.

Online Statistics
Updation Interval

integer Set the interval (in seconds) at which logging information will be updated.

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