Troubleshooting – Monessen Hearth Direct Vent Gas Fireplace CDVR36 User Manual
Page 43
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69D0023
43
TROUBLESHOOTING
GENERAL TROUBLESHOOTING
SYMPTOM
POSSIBLE CAUSE
ACTION
1. Glass Soots
A. Flame impingement on logs
A. Install log set per the instructions
Inspect the injector and air intake area. Make sure this area does
not have any blockage from debris and clean.
Check gas supply.
2. Flame
burn
blue and lifts
off burner
(ghosting)
A. Insufficient oxygen being supplied
A. Ensure that the vent cap is installed properly and free of debris.
Ensure that the vent system joints are tight and have no leaks.
Ensure that no debris has been blocking the inner air intake at the
bottom back of the combustion chamber. Ensure that the glass is
properly secure and latched.
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