Inter-Tel Axxess User Manual

Page 313

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Page 297

Voice Processing Features

AXXESS

®

ADMINISTRATOR’S GUIDE – January 2004

Listening to Messages

Whenever you access voice mail as a subscriber, you are told how many new and saved mes-
sages you have.

F

ROM

THE

M

AIN

M

ENU

:

1.

EITHER, Press

to listen to your new messages.

OR, Press

to listen to your saved messages.

2.

The system plays each message in the queue selected. While you are listening to a mes-
sage, you can use the following options:

Press

to skip to the end of the envelope or recording.

Press

to back up.

Press

to pause. (Then press any button to continue.)

Press

to skip ahead.

Press

to lower the volume.

Press

to play the message envelope again.

Press

to raise the volume.

Press

to save the new message in your mailbox.

Press

to delete the message from your mailbox.

3.

When the message has finished playing, you have the following options:

Press

to replay the message from the beginning.

Press

to reply to the message. You can then do one of the following:

— Press

to leave a voice mail message for the caller. If the caller had a mail-

box number, it will ask you to verify the destination by pressing

. If the

number was not associated with a mailbox, it will ask you to enter a mailbox
number. If the message was from an outside caller, you cannot leave a voice
mail message.

— Press

to make a return call. Your call will be transferred automatically to

the caller’s extension or telephone number, if available. If the extension num-
ber is not available,
you will have the option of leaving voice mail. If the tele-
phone number is not available,
you cannot reply to the message.

Press

to forward a copy of the message to another subscriber. If you want to

include introductory comments, press

and record an introduction. If not, press

to forward the message without an introduction.

Press

to listen to the previous message.

Press

to play the introductory message “envelope” again.

Press

to listen to the next message.

Press

to save the new message in your mailbox.

Press

to delete the message from your mailbox.

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