Document Outline

• Front cover
• Contents
• Introducing SMART Bridgit conferencing software
  • Software components
    • SMART Bridgit Server software (Windows only)
      • SMART Bridgit Administration Tools
    • SMART Bridgit client software
      • Features and highlights
  • Global Server Network (GSN) option
  • SMART Scheduler
  • SMART Scheduler Outlook add-in
• Installing SMART Bridgit software
  • Preparing for installation
  • SMART Bridgit server requirements
    • Software licensing
      • Managing software licenses purchased prior to February 22, 2012
      • Managing SMART Bridgit software licenses purchased after February 22, 2012
    • Access requirements
      • Network administration experience
      • Access to servers and infrastructure components on your network
      • Administrator rights
    • About SMART Bridgit security
  • Server security
  • Client security
    • Domain names
      • Registered domain name
      • IPv4/IPv6 addresses
    • SMART Bridgit and firewalls
      • Configuring firewalls
      • Configuring proxy servers
    • SMART Bridgit client system requirements
    • SMART Scheduler requirements
      • Minimum computer requirements
  • Installing SMART Bridgit server software
    • Introduction
    • Installing the server software
    • Upgrading SMART Bridgit server software
    • Licensing SMART Bridgit server software
    • Activating using the SMART activation server
    • Activating your license manually
    • Removing server or user licenses
• Configuring the server software
  • Setting passwords
    • Changing the server access password
    • Changing the meeting creation password
    • Changing the administrator access password
    • Assigning an API password
  • Changing SMART Bridgit server setup options
  • Setting meeting options
    • Disabling remote control
    • Disabling webcams
    • Disabling text chat
    • Disabling the Raise Hand feature
    • Disabling the Knock feature
    • Adding a message of the day
    • Configuring meeting audio settings
      • Third-party audio
• Managing a Global Server Network (GSN)
  • About the Global Server Network (GSN)
  • SMART Bridgit Servers in a GSN
    • Requirements and prerequisites
    • Setting up a local GSN server
    • Adding a remote server to the GSN
    • Removing a local server from a GSN
    • Removing a server from a GSN
    • Changing GSN server information
    • Ending a GSN meeting
  • SMART Bridgit clients in a GSN
    • Connecting to a GSN server
      • Connecting to a server in a GSN
    • Selecting or viewing server information
    • Disabling the Pick fastest server option
• Administering the server software
  • About SMART Bridgit Administration Tools
  • Viewing status information
    • Viewing active meetings
    • Broadcasting messages to participants
    • Viewing status information
    • Viewing and saving usage reports
      • Setting log purge frequency
  • Managing servers and meetings
    • Placing a server on hold
    • Ending a meeting
  • Controlling SMART Bridgit conferencing software services
  • Customizing the SMART Bridgit server's web page
  • Downloading the SMART Bridgit client
• Using SMART Scheduler
  • Introduction
  • SMART Scheduler requirements
    • Minimum computer requirements
  • Installing SMART Scheduler server software
    • Installing the software
  • Configuring SMART Scheduler Server
  • Upgrading SMART Scheduler Server
  • Installing the SMART Scheduler Outlook add-in from a command line
  • Removing the SMART Scheduler Outlook add-in
• Bandwidth and scalability
  • Bandwidth requirements
  • Examples of bandwidth requirements
  • Scaling SMART Bridgit
• Appendix A: Troubleshooting
  • Using the SMART Bridgit troubleshooting tool
    • Screen capture technology
      • Information fields and options
    • Sharing color quality
    • Audio
    • Connection
    • Ink
  • Monitoring a meeting's performance - presenter
    • Improving performance
  • Monitoring a meeting's performance – participant
    • Improving performance
  • Minimizing network latency
    • Symptoms
    • Solution
    • Other suggestions
    • Verifying communication protocol
    • Checking for firewalls
    • Measuring latency and packet loss
  • Troubleshooting SMART Bridgit server connections
    • Symptoms
    • Solution
    • Verifying the network's DNS configuration
    • Verifying SMART Bridgit server configuration
    • Manually updating the Windows registry
    • Configuring the client's HOSTS file
    • Verifying port forwarding and firewall configuration
  • Troubleshooting administration tool connections
    • Symptom
    • Solution
    • Directing IP traffic to the SMART Bridgit server
    • Moving the server's IP address to the top of the IP settings list
    • Stopping applications using the server's IP port
  • Troubleshooting SMART Scheduler
• Index