Server Technology PP02 - Manual (Page 65)

Warranty & Support
Warranty and Limitation of Liability
Server Technology, Inc. agrees to repair (parts & labor) or replace Products that fail due to a defect within twelve (12)
months after the shipment date of each Product unit to Buyer ("Warranty Period"). For purposes of this Agreement the
term "defect" shall mean the Product fails to operate or fails to conform to its applicable specifications. Any claim made
pursuant to this Agreement shall be asserted or made in writing only by Buyer. Buyer shall comply with Server
Technology's standard Return Merchandise Authorization ("RMA") procedure for all warranty claims as set forth in this
manual. Buyer must return Products in original packaging and in good condition. This limited warranty does not
include labor, transportation, or other expenses to repair or reinstall warranted Products on-site or at Buyer's premises.
Server Technology reserves the right to investigate any warranty claims to promptly resolves the problem or determine
whether such claims are proper. In the event that after repeated efforts Server Technology is unable to repair or replace a
defective Product within the Warranty Period, then Buyer's exclusive remedy and Server Technology's entire liability in
contract, tort, or otherwise shall be the payment by Server Technology of Buyer's actual damages after mitigation, but
shall not exceed the purchase price actually paid by Buyer for the defective Product.
Server Technology shall have no responsibility or liability for any Product, or part thereof, that (a) has had the Serial
Number, Model Number, or other identification markings altered, removed or rendered illegible; (b) has been damaged
by or subject to improper installation or operation, misuse, accident, neglect, any form of telephone or power line
surge/spike damage and/or has been used in any way other than in strict compliance with this manual; (c) has become
defective or inoperative due to its integration or assembly with any equipment or products not supplied by Server
Technology; (d) has been repaired, modified or otherwise altered by anyone other than Server Technology and/or has
been subject to the opening of any sealed cabinet boxes without Server Technology's written consent. If any warranty
claim by Buyer falls within any of the foregoing exceptions, Buyer shall pay Server Technology its then current rates and
charges for all related services.
THE ABOVE WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING
THOSE OF MERCHANT ABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ALL OF WHICH ARE
EXPRESSLY DISCLAIMED. SERVER TECHNOLOGY SHALL NOT BE LIABLE FOR ANY CONSEQUENTIAL,
INCIDENTAL, SPECIAL, OR EXEMPLARY DAMAGES, EVEN IF IT HAS BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES.
For warranty issues contact the Product Support Department at the number listed on the following page. All repair and
return shipments must be approved by Server Technology and accompanied by an RMA # (Return Merchandise
Authorization number) and dated proof of purchase.
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