Now you can see – SVAT Electronics CLEARVU10 User Manual
Page 85
85
CLEARVU10
SVAT ELECTRONICS
now you can see
IF SUCCESSFUL
The Remote Viewing Software should
pop up.
1. If prompted, enter the DVR
Information (the same
information that you entered
when you previously set up a
connection group) and press OK
2. Select the group you wish to
connect to from the drop down
menu and click
to connect
to your DVR.
3. For more information on the
Remote Viewer settings, refer to
UNDERSTANDING THE REMOTE
DVR VIEWER SOFTWARE, pg.
77-78.
IF YOU CANNOT CONNECT
If the Remote Viewing Software does NOT pop up, your
router is not properly forwarding the necessary port.
This could be due to a number of problems including
incorrect settings, presence of a firewall, or a DSL
modem that has its own IP address. If your DSL modem
has its own internal IP address, it will not properly
forward the necessary port. You may have to configure
PPPoE settings to match the settings provided to you by
your Internet Service Provider (ISP). Consult your ISP for more information.
NOTE: SVAT technical support cannot troubleshoot modems, since changing these settings can potentially render your modem inoperable.
Check all your network connections and go through the above steps again to make sure a configuration error was not made. If you still can not
view the DVR, use the troubleshooting on the next page to help you verify each step as you complete it.