Smart Technologies SMART Audio 340 - Manual (Page 54)

Troubleshooting why your voice doesn’t come
through the speakers
Use the following table if your voice doesn’t come through the speakers when you speak into the
microphone.
Cause Solution
Your volume is too low on the
microphone. Increase the volume.
Your microphone volume is too low in
SMART Audio software. Increase the volume using SMART Audio software.
Your microphone isn’t communicating
with the room module. Turn your microphone toward the room module or an
expansion sensor, and then move to within 15' (4.6 m) of
the room module.
The SMART Audio system is turned
off. Turn on the SMART Audio system.
Two microphones are set to the same
channels. Check the microphone mode, and then change one
microphone to Find Channel mode.
Troubleshooting issues with an auxiliary audio
input device
Use the following table if you can’t hear an auxiliary audio input device playing on your SMART Audio
system.
Cause Solution
The file isn’t playing. Play the file.
Your computer audio output is muted. Restore the volume for your computer.
The input device is muted at your
control unit. Increase the volume using SMART Audio software .
The SMART Audio system is turned
off. Turn on the SMART Audio system.
There is no USB connection from your
computer to the control unit. Connect a USB cable from your computer to the control
unit.
C H A P T E R 6
Troubleshooting your SMART Audio system
48