Message listing – Kodak i1800 Series User Manual

Page 90

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A-61555 March 2007

6-5

Message listing

Following is an alphabetic list of messages and corrective actions you
can take if one of the following messages is encountered.

Messages

ID#

Operator Message

Background accessory changed
while powered up

381

The Background Accessory was changed while the scanner was
powered on.
• Turn the power off to the scanner, wait a few seconds and

power the scanner back on.

• If you get this message and you did not change the

Background Accessory, clean the scanner.

Cable unplugged

319

Some device on the FireWire bus was unplugged/plugged in.
• Check that all FireWire connectors are securely fastened.

Calibration failed

106, 331 • Clean the imaging guides. See Chapter 5, Maintenance for

procedures.

• Try to calibrate the scanner again. Be sure you are using the

correct calibration target. See Chapter 3, “Calibrating the
scanner”.

• The calibration target is too small. A 12- x 12-inch calibration

target is required for image calibration.

• Calibration target is too narrow.
• If the problem persists, call Service.

Calibration succeeded

105, 342 Informational message. The scanner has been successfully

calibrated.

Call Service

Many ID

numbers

A condition was detected that may require repair.
• Turn the power off to the scanner, wait a few seconds and

power the scanner back on.

• If the problem persists, call Service and provide the ID number

of the error.

Cannot calibrate with white
background

184

Both a front and rear print head is installed in the scanner. Only
one print head can be installed at one time.
• Remove one of the print heads.

Cannot run with both printers
installed

90

The White Background Accessory is installed in the scanner
while the scanner is trying the calibrate.
• Remove the White Background Accessory before calibrating

the scanner.

Check document preparation

123, 135,

81

• The gap between your documents is too small.
• Make sure the leading edges of the documents are aligned.

See Chapter 3, “Document preparation” for more information.

• Check the condition of your feed module and separation roller

tires and your pre-separation pad. Clean and replace if
necessary.

Check imaging guides and lamps

149, 178,

139

• Verify that the imaging guides are installed correctly. See

Chapter 5, Maintenance.

• Clean both sides of the imaging guides and lower glass plate

between the lamps.

• Check that the white patch on the imaging guides is clean and

in good condition.

• If the problem persists, call Service.

Clean lower imaging guide

294

The lower imaging guide is dirty or there may be a small piece of
paper in the imaging guide area.
• Clean the imaging guides. See Chapter 5, Maintenance for

procedures.

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