Using a central answering position (cap) module, Using a central answering position (cap) module 29 – Nortel Networks P0857846 User Manual

Page 42

Advertising
background image

Answering calls / 29

P0857846 Issue 02

Norstar-PLUS Modular ICS 2.0 System Coordinator Guide

Using a central answering position (CAP)
module

A central answering position (CAP) is a Norstar M7324 telephone
and a CAP module that your installer or customer service
representative programmed as a CAP. You can have five CAPs in a
Norstar Modular system. It is best if the CAP is also the prime
telephone and direct-dial telephone for the lines and telephones it
serves.

A CAP module is an add-on device that provides 48 extra memory
or line buttons. You can connect one or two Norstar CAP modules
to the telephone to increase the number of lines it can handle.

When a CAP module is first plugged into your telephone, some of
the module buttons will already be programmed to dial an internal
number.

Someone has camped, parked or transferred
a call on line 001, but no one has answered
it. Press

CALLBACK

or the line button to

connect to the call.

There is no telephone that can receive a call
on line 001 so the system has transferred it
to you.

The call coming in on line 002 was intended
for target line 052. Line 052 is busy so the
call has come to you.

For other displays, see “Common feature displays” on page 149.

M7324 telephone

CAP module

Advertising