About the warranty and servicing – Ricoh RDC-5000 User Manual

Page 125

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Miscellaneous

5

About the Warranty and Servicing

1. The Ricoh RDC-5000 camera is backed by a one-year limited warranty.

During the warranty period, which starts from the date of purchase, any
defective parts will be repaired free of charge. In the event of a camera
malfunction, contact the dealer from which you purchased the camera or
contact the nearest Ricoh service office. Please note that you will be charged
for the cost of shipping the camera from the Ricoh service office to your
residence.

2. This warranty does not cover any damage resulting from:

q

Failure to follow the instructions in this instruction manual;

w

Repair, modification or overhaul not conducted by an authorized service
center specified in this instruction manual;

e

Fires or natural disaster;

r

Improper storage, such as exposing the camera to high temperatures,
humidity, or mothballs; storing it with leaking batteries; storing the camera in
a dirty condition so that it becomes moldy; or otherwise insufficiently caring
for the camera.

t

Submergence; exposure to floods or spilled alcoholic or other beverages;
allowing sand or mud to enter the camera; exposure to physical shocks; or
dropping of the camera.

3. After a full year has passed from the purchase date, you will become

responsible for all repair fees, including those incurred at an authorized service
center.

4. You will be responsible for all repair fees, even within the warranty period, if the

warranty card is not attached or if the distributor’s name or the purchase date
have been changed or are not indicated on the card.

5. Expenses for overhauls and thorough inspections as a result of a customer’s

special request will be charged to the customer, whether or not they are
incurred during the warranty period.

6. This warranty only applies to the camera and not to the accessories, such as

the hard case and wrist strap, nor does it apply to the consumables provided,
such as batteries.

7. Any consequential damage arising from the failure of this camera, such as

expenses for taking pictures or loss of expected profit, will not be reimbursed
whether it occurs during the warranty period or not.

8. The above provisions refer to repairs offered free of charge, and do not limit

your legal rights. The intention of the above provisions is also described in the
warranty card provided with this camera.

9. Parts essential to the servicing of this camera - that is, components required to

maintain the functions and quality of this camera - will be available for a period
of seven years after the camera is discontinued. However, as some of those
parts are kept for a longer period, do not hesitate to contact your distributor or
the nearest Ricoh service representative even after the seven-year period.

10.Please note that, if the camera is seriously damaged from flooding,

submergence, infiltration of sand or mud, violent shocks or dropping, the
camera may not be repairable, and restoration to its original condition may be
determined to be impossible.

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