ZyXEL Communications NBG334SH - Manual (Page 195)

ZyXEL NBG-334SH User’s Guide
195
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H A P T E R
21
Troubleshooting
This chapter offers some suggestions to solve problems you might encounter. The potential
problems are divided into the following categories.
• Power, Hardware Connections, and LEDs
• ZyXEL Device Access and Login
• Internet Access
• Advanced Features
21.1 Power, Hardware Connections, and LEDs
V
The ZyXEL Device does not turn on. None of the LEDs turn on.
7 Make sure you are using the power adaptor or cord included with the ZyXEL Device.
8 Make sure the power adaptor or cord is connected to the ZyXEL Device and plugged in
to an appropriate power source. Make sure the power source is turned on.
9 Disconnect and re-connect the power adaptor or cord to the ZyXEL Device.
10 If the problem continues, contact the vendor.
V
One of the LEDs does not behave as expected.
1 Make sure you understand the normal behavior of the LED. See Section 1.5 on page 31 .
2 Check the hardware connections. See the Quick Start Guide.
3 Inspect your cables for damage. Contact the vendor to replace any damaged cables.
4 Disconnect and re-connect the power adaptor to the ZyXEL Device.
5 If the problem continues, contact the vendor.