5 advanced features, Advanced features, Section – ZyXEL Communications NBG334SH User Manual

Page 199

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Chapter 21 Troubleshooting

ZyXEL NBG-334SH User’s Guide

199

21.4 Resetting the ZyXEL Device to Its Factory Defaults

If you reset the ZyXEL Device, you lose all of the changes you have made. The ZyXEL
Device re-loads its default settings, and the password resets to 1234. You have to make all of
your changes again.

V

You will lose all of your changes when you push the RESET button.

To reset the ZyXEL Device,

1 Make sure the PWR LED is on and not blinking.
2

P

ress and hold the RESET button for five to ten seconds. Release the RESET button

when the PWR LED begins to blink. The default settings have been restored.

If the ZyXEL Device restarts automatically, wait for the ZyXEL Device to finish restarting,
and log in to the web configurator. The password is “1234”.
If the ZyXEL Device does not restart automatically,

di

sconnect and reconnect the ZyXEL

Device’s power. Then, follow the directions above again.

21.5 Advanced Features

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I can log in, but I cannot see some of the screens or fields in the Web
Configurator.

You may be accessing the Web Configurator in Basic mode. Some screens and fields are
available only in Advanced mode. Use the Maintenance > Config Mode screen to select
Advanced mode.

V

I set up URL keyword blocking, but I can still access a Web site that should be
blocked.

Make sure that you select the Enable URL Keyword Blocking check box in the Content
Filtering screen. Make sure that the keywords that you type are listed in the Keyword List.
If a keyword that is listed in the Keyword List is not blocked when it is found in a URL,
customize the keyword blocking using commands. See the Customizing Keyword Blocking
URL Checking section in the Content Filter chapter.

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