Problem, Solution – Zoom 5651A User Manual

Page 56

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56

ADSL X4 User Guide

Problem

My X4’s DSL light continually blinks and does not stay steady on.

Solution

There are several issues that could cause this problem. Check these
items:
• Ensure that the phone cord is firmly plugged into the wall jack

and the ADSL jack on the back of the X4.

• Verify that the jack the phone cord is connected to is enabled

for ADSL service. Unless your service provider has enabled it,
you cannot use a standard telephone jack for ADSL service.

• Your phone cord may be defective. Replace the phone cord

with a known good one.

• You have installed phone filters on all the phones and fax

machines using the same ADSL line as the X4. These devices
can produce noise and interfere with your ADSL connection.

Problem

I cannot log into the Zoom Configuration Manager. I have
typed http://10.0.0.2 or http://10.0.0.3 (depending on whether I
am using the X4’s Ethernet jack or USB port), but I am not
prompted for a User Name and Password.

Solution

There are several issues that could cause this problem. Check these
items:
• If you are using a Macintosh or Linux computer, your TCP/IP

settings may not be properly configured. See page 46 for more
information.

• If you are using Mac OS X 10.3 and above, renew your IP

address: Point to System Preferences, then choose Network.
Click the Configure button and then the Renew DHCP
Lease
button.

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